Privacy Policy
APHERA Hospitality Group (“APHERA,” “we,” “us,” or “our”) uses this website to communicate with property owners, real estate professionals, and other people interested in working with us. This policy explains the information we collect through the website and how we use it.
Information we collect
When you submit a property inquiry, we may collect your name, email address, telephone number, property address, property characteristics, availability, requested rent, HOA or rental-restriction information, and anything else you choose to include in your message.
Our web server may also receive ordinary technical information such as your IP address, browser type, requested pages, and timestamps for security, troubleshooting, and abuse prevention.
How we use information
- Respond to property and business inquiries.
- Evaluate whether a property or business relationship may be a fit.
- Coordinate conversations, scheduling, lease discussions, and requested follow-up.
- Maintain the security and reliability of the website and prevent abuse.
- Comply with legal, regulatory, carrier, or contractual requirements that apply to our communications.
Service providers
We may use service providers for website hosting, customer relationship management, communications, security, and related business operations. They may process information only as needed to provide services to us or support the interaction you requested.
Mobile information and SMS consent
We do not sell mobile phone information, SMS opt-in data, or messaging consent. We do not share that information with third parties or affiliates for their own marketing or promotional purposes. Service providers that help us deliver communications may process limited information on our behalf, but SMS opt-in and consent information is not provided to unrelated parties for marketing.
Providing a phone number does not by itself enroll you in text messaging. Any SMS consent option on our form is optional, is not preselected, and is separate from accepting our website terms. If you opt in, message frequency may vary and message and data rates may apply. You can reply STOP to opt out and HELP for assistance.
Browser preferences and storage
The site may use browser storage to remember preferences such as language or light/dark appearance. We do not currently use that preference storage to sell or broker personal information.
Retention
We retain inquiry information for as long as reasonably necessary to respond, manage a potential or existing business relationship, document communication preferences, prevent abuse, and satisfy applicable legal or business recordkeeping needs.
Security
We use reasonable administrative and technical measures intended to protect information submitted through the site. No internet transmission or storage system can be guaranteed to be completely secure.
Your choices
You may ask us to update or delete information you submitted, subject to information we need to keep for legal, security, consent, or business-record purposes. For text messaging, reply STOP to opt out. For assistance, reply HELP or contact us through the website.
California privacy requests
If you are a California resident, you may contact us to request access to, correction of, or deletion of personal information you submitted to us, or to ask about our data practices. The rights available to a particular person depend on the law that applies to APHERA and to the request. We will not discriminate against someone for making a valid privacy request. APHERA does not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under California privacy law.
Do not submit sensitive information
Please do not send payment card numbers, government identification numbers, passwords, medical information, or confidential documents through the property inquiry form.
Children
This website is intended for adults conducting property or business inquiries and is not directed to children.
Changes to this policy
We may update this policy as our services, communication tools, or legal requirements change. The effective date above will be updated when material changes are made.
Contact
For privacy or data questions, use the contact form at apherahospitality.com and identify your request as a privacy matter.